Processing Time
Orders are typically processed and shipped within 1–3 business days. During busy periods, processing may take a little longer — we’ll let you know if there’s a significant delay.
Shipping Methods and Costs
We ship via standard carriers (such as USPS, UPS, or FedEx depending on package size and destination). Shipping costs are calculated at checkout based on your location and the weight of your order, since mineral specimens can be heavy.
Domestic and International Shipping
We currently ship within the United States. If you’re outside the US and interested in an order, contact us at gemstoneharvest@gmail.com and we’ll see what we can do.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Lost or Damaged Packages
Rocks and crystals are heavy and sometimes fragile — we pack every order carefully, but if your package arrives damaged or never arrives, contact us at gemstoneharvest@gmail.com within 7 days of the delivery date (or expected delivery date) and we’ll work with you on a resolution.
Contact Us
Questions about a shipment? Email gemstoneharvest@gmail.com or call 631-875-2605.